Terms & Conditions
A legal disclaimer
Event Booking, Cancellation & Refund Policy
All event bookings, deposits, and payments are non-refundable.
Once a deposit or payment is received, the requested event date is reserved exclusively for the client and removed from our booking calendar. As a result, we decline other potential bookings for that date and may begin allocating staff, resources, vendors, and other preparations for the scheduled event.
Because these commitments represent potential lost revenue and operational expenses, no refunds will be issued for cancellations, changes in plans, or failure to host an event, regardless of the reason for cancellation, except where required by law or expressly stated in a signed agreement.
Rescheduling Policy
We understand that circumstances may change. Although refunds are not available, clients may request to reschedule their event to a future available date, subject to the following conditions:
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Rescheduling requests must be submitted in writing and are subject to venue availability and management approval.
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Payments already received may be applied toward the rescheduled event.
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The rescheduled event must take place within 6 months of the original event date, unless otherwise approved in writing.
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Additional fees may apply for changes in event requirements, staffing, services, or pricing.
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Any expenses already incurred for the original event, including non-recoverable vendor costs, may remain the client's responsibility.
Acknowledgment of Policy
By submitting a deposit, making a payment, or confirming an event reservation, the client acknowledges and agrees to this Event Booking, Cancellation & Refund Policy.
We appreciate your understanding and look forward to hosting your event.
